Set up ShopBack

What it does in your stack

ShopBack Pay lets you pay at the counter inside the ShopBack app. Your card sees an online payment, which some miles cards reward, and ShopBack adds cashback on top. At many shops it's return cashback, which you get when you visit the same brand again.

Checked 2 days agoSources: shopback.sg, milelion.com, singsaver.com.sg

Get the app

1. 1

   Download ShopBack: Cashback & Rewards. Check the maker, so you get the real one.

   • App StoreShopBack: Cashback & Rewards, by eCommerce Enablers Pte Ltd
   • Google PlayShopBack: Cashback & Rewards, by ShopBackCheck the maker: this listing wasn't readable for us

   Checked 2 days agoSources: apps.apple.com, play.google.com

2. 2

   "ShopBack for Business - Staff" is the app for shop staff, not this one. You want the one made by eCommerce Enablers (ShopBack).

   Checked 2 days agoSources: apps.apple.com, milestack's research notes

Sign up

1. 1

   Open ShopBack and tap Sign Up.

   Check this in the appChecked 2 days agoSource: support.shopback.sg

2. 2

   Using a referral code is up to you. It goes in when you tap Sign Up, before your mobile number: tap "I have a referral or reward code". It can't be added once your account exists.

   Check this in the appChecked 2 days agoSource: support.shopback.sg

   You can:

   • Use milestack's link.

     Milestack's referral linkhttps://app.shopback.com/mDSGmdfGC7b

     You get S$5 bonus cashback once you've spent S$20 through ShopBack and had S$10 of your own cashback confirmed, within 180 days of signing up.

     Checked yesterdaySources: Milestack's own check, 29 Oct, shopback.sg

     Milestack gets S$5 bonus cashback for each friend who qualifies, because it earns from this link.

     Checked yesterdaySources: Milestack's own check, 29 Oct, shopback.sg

     How milestack makes money

   • Use a friend's code instead, if a friend uses ShopBack. You get the same with theirs.

   • Skip it. Everything else in this guide works the same without a code.

3. 3

   Enter your mobile number and the one-time code ShopBack sends you by SMS, WhatsApp or a call. Be quick: it times out in about 30 seconds.

   Check this in the appChecked 2 days agoSource: support.shopback.sg

4. 4

   Go to Account and add a payment method. Add your miles card as the card itself, not through Apple Pay: some cards, like Citi Rewards, earn no bonus on Apple Pay inside an app.

   Check this in the appChecked 2 days agoSources: support.shopback.sg, milelion.com, singsaver.com.sg

5. 5

   ShopBack takes Singapore-issued Visa and Mastercard. Amex doesn't work for ShopBack Pay.

   Checked 2 days agoSources: milelion.com, singsaver.com.sg

At the counter

New to ShopBack? Get the app and sign up first, above.

Mistakes that cost miles

1. 1

   Tapping your card on the terminal instead. That's a normal in-store payment, even with a ShopBack card-linked offer, and it misses the online bonus. Scan the QR and pay in the app.

   Checked 2 days agoSource: shopback.sg

2. 2

   Paying with Apple Pay or GrabPay inside the app. Apple Pay loses the bonus on some cards, and GrabPay doesn't charge your card at all.

   Checked 2 days agoSources: milelion.com, singsaver.com.sg

3. 3

   Using an Amex. It isn't accepted for ShopBack Pay.

   Checked 2 days agoSources: milelion.com, singsaver.com.sg

4. 4

   Forgetting that credits go first. ShopBack takes any store credit and cashback off the bill before your card, so your card earns only on what's left.

   Checked 2 days agoSources: singsaver.com.sg, support.shopback.sg

5. 5

   Not going back. Return cashback is paid only when you visit the same brand again, so it's worth nothing if you don't.

   Checked 2 days agoSource: singsaver.com.sg

6. 6

   A big bill at a shop whose card category isn't known. ShopBack Pay usually keeps the shop's own category, but not always.

   Checked 2 days agoSource: milelion.com